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Eraya Support Ticket
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Form
Submitted
Full Name
Order ID
Check WhatsApp/SMS/Email. Format: #ER1064380
Email (optional)
Phone (optional)
Where are you contacting from?
Instagram DM
WhatsApp
Email
Phone Call
Website
Other
Issue Type
Order Status
Address Change
Personalization Change
Wrong/Incomplete Item
Damaged Item
Late Delivery
Refund/Replacement
Cancellation Request
Other
Short Summary
Describe the issue
Mark as urgent (serious problem/complaint)
Attachments (optional)
Screenshots or photos (PNG/JPG), max 3.
I agree to be contacted about this ticket via WhatsApp/call/email.
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priority
and our fulfillment team is on it.
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Review in progress
A specialist is reviewing your order and attachments to resolve it as quickly as possible.
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